Overview
Lumina Design, LLC ("Lumina Rentals," "we," "us," or "our") operates lumina.rentals. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our AV equipment rental services. By using our website or submitting a quote request, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, event details (date, type, location), and any additional information in your message. We do not collect payment or financial information through this website.
How We Use Your Information
We use submitted information to respond to quote requests and inquiries, communicate about your event and our services, send follow-up messages related to your request, and improve our website and services.
SMS / Text Messaging
If you opt in to SMS text messages, you may receive responses to your quote request, appointment reminders or scheduling confirmations, and updates related to your event or rental.
Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at gday@lumina.rentals. To re-subscribe, reply START.
We do not share your phone number or personal information with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only with service providers who help operate our website (e.g., Netlify for form processing), when required by law, or to protect the rights and safety of Lumina Rentals or others.
Data Retention
We retain your personal information only as long as necessary to respond to your inquiry and fulfill our services. To request removal of your data, contact us at gday@lumina.rentals.
Cookies & Tracking
Our website does not currently use cookies or third-party tracking tools. If this changes, this policy will be updated accordingly.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have done so, please contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
Questions about this Privacy Policy? Reach us at:
- Email: gday@lumina.rentals
- Phone / Text: (214) 239-9183
- Website: lumina.rentals